Quotations
A quotation, from one message.
Name the customer and what they asked for. He finds the products in your catalog, applies your prices, and hands you a numbered draft — with the GST computed by your own CRM.
Name the customer and what they asked for. He finds the products in your catalog, applies your prices, and hands you a numbered draft — with the GST computed by your own CRM.
The customer asks for a price on Tuesday afternoon. The person who took the enquiry isn't at a desk, so it waits. On Wednesday it needs the catalog open in one window and the CRM in another, the right product found among near-identical variants, the quantities entered, the tax checked. It goes out Thursday.
None of that delay is decision-making. It's retrieval and transcription — work that exists only because the tools require a desk. Meanwhile the customer has asked two other suppliers, and the first quotation to arrive has already framed the conversation.
The fix is to collapse the retrieval step. You already know who the customer is and what they want; that's the only genuinely new information. Everything after it is lookup, and lookup is what MrKattappa is for.
Describe the product however you normally would. He searches your catalog and tells you what he found — "Found LED Panel 40W in your catalog" — before drafting anything. If your description could mean two products, he asks which.
He has no price list of his own. Whatever your catalog says a product costs is what appears, including whatever customer-specific pricing your CRM already applies.
Rates, GST and totals are calculated by your CRM, not by him. This is a deliberate limit: a quotation is a commercial document, and the numbers on it should come from the same system that will invoice against it. He records the instruction; your system does the sums.
The draft is numbered and shown to you for confirmation. Until you agree, it's a draft.
Draft Q-20260728-004: 2 × Rs. 4,200 + GST, priced from your catalog, ready to confirm.
A summary of what's gone out and where the deal currently stands.
The plan is a flat ₹1,000 per user per month covering 1,500 messages and every capability — no seats, no setup fee, no tiers. A quotation typically takes a message to ask for and a message to confirm, which is where the 75 paise figure comes from.
Worth stating plainly: it is the same price whether the quotation is drafted from a voice note in a car park or typed at a desk. The pricing doesn't punish the situation where you most need it.
Send one message or voice note naming the customer and what they want — "make a quotation for Kumar, 2 LED panels". He finds the products in your catalog, applies your prices, and drafts a numbered quotation for you to confirm.
Your own catalog in FunFlow CRM. He does not hold a separate price list and he does not invent a price — if he cannot match what you described to a product, he asks rather than guessing.
FunFlow CRM does. He records what you asked for and the CRM computes rates, tax and totals exactly as it would if you had raised the quotation by hand. That keeps one source of truth for anything a customer or auditor queries.
Yes. You do not need the exact catalog name or an SKU — describe it the way you would to a colleague and he matches it against your catalog, confirming which product he found.
The plan is a flat ₹1,000 per user per month for 1,500 messages, which works out to roughly 75 paise for a quotation that is drafted, priced from your catalog and has GST applied.
No. He drafts quotations inside FunFlow CRM, using its catalog and its calculations. Your billing and accounting software stay as they are — this covers the quoting step, not your books.
Name a customer and a product. The draft comes back before you've put your phone away.
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